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Company Name:Ocean Key Resort
Email:[email protected]
Address 1:Zero Duval St
Address 2: 
City:Key West
Position Title:Spa Coordinator
Number of Openings:1
Position Type:Other
Position Type Other Description:Spa
Start Date: 
Duties:Responsible for meeting and exceeding guest expectations while monitoring spa facilities, and ensuring positive and friendly guest relations. Observe all activity within assigned areas, offering assistance and instruction to guests. Maintain proper operations and maintenance of spa facilities.
Experience Required:Summary of essential job functions: o Greet and welcome guests in a warm professional manner. o Provide spa tours when necessary. o Exceptional understanding of spa services, product knowledge and announcing of special promotions. o Ability to up sell guests on additional products and services. o Appropriately manage appointment bookings o Communication with therapists/technicians regarding bookings, canceled appointments or late arrivals. o Front Desk Operations including reservations, gift certificate and product sales, and explanation of spa policies. o Sales systems and guest check-in and check-out procedures. o Maintain general cleanliness and organization of main lobby. o Opening/closing duties. o Ensure guests expectations are exceeded each day. The Spa Coordinator is the leader of the day to day operation, working with therapists to see that schedules are maintained, appointments are scheduled, calls returned and members billed accurately. The Spa Coordinator manages the retail outlet, charging members for purchases, replenishing inventory and inventory control. Cleanliness and organization is a crucial part of proper Spa management; working in cooperation with housekeeping and maintenance, The Spa coordinator is responsible to communicate all matters of concern to the Spa Director. Why our Employees love OKR: •Competitive compensation based on experience +commissions •Awesome full-time benefits including sick paid time off, vacation time, medical benefits, 401K, and incentives •Free employee meals and monthly birthday cake celebration •Yearly anniversary celebrated with incentive provided •Discounted rooms, food, spa, and more •Reduced rate rooms at any Noble House property nationwide •Nationwide discounts for theme parks (including Disney, Six Flags, Universal Studios, and more!) discounted MLB, NHL, NFL, concert tickets, and more Ocean Key Resort & Spa is an Equal Opportunity Employer
Wage or Salary: 
Per Hour
Approximate Work Hours or Days: 
How to apply:Apply online at: or in person at: Zero Duval Street at the Front Desk
Posting End Date: